Customer Testimonials

Google logo
Google May 22, 2022

Google logo
Google May 20, 2022

Google logo
Google May 19, 2022

I placed in an order for a Mustang Mach E Premium back in Sept 2021 with an expectation of a delivery date of December 2021. Marie became my sales person and she did a great job keeeping me informed about my vehicle. Sadly, Mustang ran out of the 2021 models and I had to get enrolled into the 2022 Models. So here we are May 2022 and I finally have my Brand new Mach-E. Marie was not only extremely professional, but she was super funny, and constantly made an effort to make sure the process was expedited. Usually I spend countless hours at a dealership ...

Facebook logo
Facebook May 18, 2022

We brought our Edge in for recall brake work. Michelle Legget was an exceptional service advisor…professional, polite, and responsive throughout the process, she personally made our service visit a pain-free experience. Great work!

DealerRater logo
DealerRater May 15, 2022

great best saleslady around...Jennie Griffin...everything was set up shippment monitored..paper work was quick

Read at DealerRater

Google logo
Google May 14, 2022

Google logo
Google May 11, 2022

They were very professional and great to communicate with. I enjoyed my car buying experience. I would recommend them for your car buying needs. I told my sales person what I was looking for and price and She made it happen.

Facebook logo
Facebook May 9, 2022

I love LaFayette Ford, Mr. Donovan, our agent is so patient in explaining about the details on the car we bought especially it is our first time to get a car and a migrant here. He helped us find the car that fits our budget. Thank you again Mr. Donovan for treating as your family. With regards to getting appointment, the ladies are just exceptional. Kudos everyone.

Google logo
Google May 7, 2022

I had a really great experience the day i purchase my Ford Edge. I mean down to the sec i landed on their lot. I met Beth and her bubbly personality. She showed me the best vehicle she had that met my needs. I am still very satisfied with my purchase and the finance team were great folks. Diego laid out everything to me and explained in clear concise sentences about my contract. I had no problems at all. Everything was stress free.

DealerRater logo
DealerRater May 4, 2022

Just bought my third vehicle from LaFayette Ford in the past two years and I have to say they continue to go above and beyond. Not sure why anyone would go anywhere else! Every person that I have encountered along the way was friendly, professional and easy to deal with which stands out in comparison to many other dealers that I have used in the past. I felt like they treated me as family. I would highly recommend that you consider Lafayette Ford for your next purchase or lease. I know I will be back there the next time I ...

Read at DealerRater

DealerRater logo
DealerRater May 4, 2022

We just purchased our 4th vehicle from Lafayette Ford and as in the past it was a pleasure. The staff has always been helpful, polite, professional, informative, and friendly. We have never felt pressured into a deal. The 1st one was a brand new Mustang that was done completely via phone/e-mail except when it came to signing the paperwork. The 2nd we called David and told him what we were looking for in a used car for commuting. Within a week he not only met our needs but exceeded our expectations and had it delivered to where I was ...

Read at DealerRater

Google logo
Google May 2, 2022

Wow! I can’t say how impressed I am. This is hands down the best dealership I have worked with in my life. While all of the staff seemed to be absolutely amazing I especially want to recognize Kyle, Diego, and Kim. Really amazing people who went the extra mile to help me achieve everything i was looking for and more. Kyle was able to listen to me talk briefly about the the types of cars I would be interested in seeing, and the very first car he brought forward i was absolutely in love with. He also managed to ...

Facebook logo
Facebook May 2, 2022

Wow! I can’t say how impressed I am. This is hands down the best dealership I have worked with in my life. While all of the staff seemed to be absolutely amazing I especially want to recognize Kyle, Diego, and Kim. Really amazing people who went the extra mile to help me achieve everything i was looking for and more. Kyle was able to listen to me talk briefly about the the types of cars I would be interested in seeing, and the very first car he brought forward i was absolutely in love with. He also managed to ...

Google logo
Google May 2, 2022

Excellent customer service, as usual! Thank you from a Fort BRAGG Soldier!!

Google logo
Google Apr 29, 2022

Really honest, hardworking and profissional staff. Specially Mr. Mark Morgan and Mr. Diego Olhaberry they are very kind and friendly characters. I am very thankfull and satisfied buying a fantastic Ford Fusion from them. 👍👍👍🚘🚘🚘

Cars logo
Cars Apr 28, 2022

Mr Mark is an outstanding and professional customer service agent at Lafayette Ford Dealer. He really helped us a lot to find and get our great deal

Google logo
Google Apr 24, 2022

Google logo
Google Apr 23, 2022

Google logo
Google Apr 23, 2022

DealerRater logo
DealerRater Apr 21, 2022

Ashley was AWESOME!!! Handled all of my needs and even had the SUV delivered to me out of state. Also, she always took my call and would follow up with me as the purchase progressed. A totally satisfied customer...

Read at DealerRater

Google logo
Google Apr 21, 2022

DealerRater logo
DealerRater Apr 21, 2022

Staff was amazing! Ken Pinto handled all our needs and we walked away with everything we were looking for.

Read at DealerRater

Google logo
Google Apr 20, 2022

I recently had a tire issue and they fixed it for me. Was able to wait in the main sales building which was not crowded as in the Fast Lane building. Hopefully there will be Courtesy Customer transportation when it is safe to do so.

Google logo
Google Apr 19, 2022

Fix my son car

Google logo
Google Apr 15, 2022

DealerRater logo
DealerRater Apr 15, 2022

The salesman was top notch and very knowledgeable about this vehicle. The finance associate was very thorough when going over all the fine details of the loan.

Read at DealerRater

Google logo
Google Apr 14, 2022

Very good and clean

Google logo
Google Apr 14, 2022

This dealership goes above and beyond what a normal dealership does. I recently ordered a new car from the ford website and had it shipped to their location. They kept me posted every step of the way and tirelessly worked to get me the best possible deal. I definitely made them work for their pay check but it was worth it. Their staff is so friendly and they really do care about their customers.

Google logo
Google Apr 14, 2022

I would like to mention a few people I have worked with here, I’d like to start with Julie (in the rental department) every time I have ever had my vehicle need prolonged service she has always made sure that my family and I were taken care of! Julie has always made sure that transportation was never an issue on my mind so I know when I need any service done on my vehicle that will be prolonged I can count on Julie and Lafayette ford to make sure I’m taken care of. Now the next two people ...

Google logo
Google Apr 13, 2022

I ordered a 22 mustang premium gt in the new color dark matter grey metallic. They made the process easy and kept me updated on all matters. Once it arrived they got it ready as fast as possible and made the paperwork easy and smooth. If your looking for a vehicle or want to order one they will point you in the right direction. The staff is amazing they will help you the best they can. Thank you all that were involved 🙏🏾

Google logo
Google Apr 12, 2022

Had an amazing experience at Lafayette Ford today! Stopped in “just to look”. Stacy Smith greeted me right away and was extremely friendly. Initially I asked to see a Bronco Sport since I hadn’t seen one in person. Stacy brought it around for me and while I liked it, it wasn’t quite what we were looking for. Long story short, he let me know they had a Lincoln Corsair in the back and I asked to see it. I knew it was immediately just what we wanted. Stacy made my wife and I feel at home and I ...

Google logo
Google Apr 11, 2022

Very straightforward and low pressure environment. Confident I got the best deal all around. Ashley and team was amazing!

DealerRater logo
DealerRater Apr 11, 2022

Ashley was fantastic! Found and scheduled a vehicle for delivery for me in three days!

Read at DealerRater

Facebook logo
Facebook Apr 9, 2022

Larry McPhail was very helpful with purchasing my new Ford Edge!!! I love my new car and can’t say enough about Larry and Lafayette Ford!

Facebook logo
Facebook Apr 8, 2022

Great customer service. I have had 3 successful transactions with Ashley Lucas!!!

Facebook logo
Facebook Apr 4, 2022

Marie Wright in Sales and Bobby Freeman in Finance are an unbeatable team. I just bought my 7th vehicle from Lafayette Ford over the weekend. I drove from Fayetteville WV to Fayetteville NC just to do business with them. I love Lafayette Ford!

Google logo
Google Apr 1, 2022

DealerRater logo
DealerRater Apr 1, 2022

They are professional, friendly, and honest. They treat us the customers like family. We do not spend all day I'm the dealer.

Read at DealerRater

Google logo
Google Mar 31, 2022

when I need a car I'm going to Dalton he's the only salesman I trust" or some such B's

Google logo
Google Mar 29, 2022

Google logo
Google Mar 26, 2022

Very helpful. Thanks

Google logo
Google Mar 24, 2022

Google logo
Google Mar 21, 2022

I’ve purchased my last six vehicles from here. Every time the staff has made it a non stressful situation. Our family will continue being a Ford family.

Google logo
Google Mar 20, 2022

I just purchased a 2022 Ford Bronco from Lafayette Ford. I can honestly say that deciding to go with Lafayette was the best decision I could have made. All of the sales team staff were tremendously helpful. I had the privilege of working with Mr. Kenneth Pinto. It was very evident that he was a man of integrity and an absolute joy to work with. He was in constant communication and made this buying experience the best I have ever had!

Google logo
Google Mar 18, 2022

Google logo
Google Mar 16, 2022

Lafayette Ford was a great experience. Michelle and Julie took care of me like I was family. What a blessing to have my vehicle breakdown in Fayetteville and I run into a group of ladies and professionals that made my experience seamless. Thank you so so much!

Google logo
Google Mar 15, 2022

Kim Thompkins is the best!! Super friendly and helpful. Give that man a raise!

Google logo
Google Mar 15, 2022

I will never give my business to another dealership in Fayetteville! Gene and Jennie are a power duo and the absolute friendliest people you'll ever meet. Gene made financing a breeze and Jennie was so helpful with the 24 hour test drive and getting the car ready for us to take home. 10/10 all around! Highly recommend! Thank you so, so much!

Google logo
Google Mar 11, 2022

Got my oil changed. Was in and out very quickly. The girl at the desk was very helpful explaining the Ford Pass system to me, and helped update my account.

Facebook logo
Facebook Mar 10, 2022

We purchased a ‘22 F150 STX from Larry McPhail and couldn’t be happier!! Larry, you are THE MAN!! Thank you, brother!!

Google logo
Google Mar 10, 2022

Ok...so I had my car [2015 ford focus hatchback] for 5 years and I loved her so much! I had intended to give her some attention, new tires, brakes, and whatever she needed to boost her up cuz she was due and she worked hard. So I take her to Ford so she could start her pampering. Then I get 'the call' stating she had a lot of [expensive] issues. Issues I could not afford. I needed another car and I'm in no position to do this but neither could I afford the repairs. As many cars that I've ...

Google logo
Google Mar 10, 2022

Google logo
Google Mar 8, 2022

I recently purchased a 2022 Bronco Sport. Marie was my initial contact, and was absolutely amazing. She kept me informed about my unit every step of the way, and went over all of the features with me before I left. Diego helped me with my purchasing paperwork and he was also amazing, they even let my dog hang out with me while they were finishing everything up. They were very accommodating and made this transaction the quickest, easiest vehicle purchase I have had in a long time. Highly recommend.

Google logo
Google Mar 6, 2022

Wow. Marie Marie Marie. Fist and foremost from speaking to her on the phone and seeing her in-person she was the same all the way around. This was our first time at Lafayette Ford and she was soooooo kind. We jave been to 3 cities and four counties looking for a car today. We did not want to come to Fayetteville because of the traffic but we took the drive from Raleigh anyway. When we scheduled an appointment we took a nap and came in. We were an half hour earlier and she was ready. From the test drive to paperwork ...

Google logo
Google Mar 6, 2022

They were amazing!! Marie and she is amazing! Very efficient and thorough. Definitely worked with me and price range and got me a car that i liked and could afford. Got a 2014 Ford Focus and treated me with respect. I recommend this dealership to anyone who is looking for friendly, efficient, and reasonable service and sales.

Facebook logo
Facebook Mar 4, 2022

Awesome Sales and Service! GOOD PEOPLE!

Google logo
Google Mar 4, 2022

Facebook logo
Facebook Feb 26, 2022

Investing and getting positive returns is all I ever wanted and am glad I found it. Thanks Mrs Kimberly Louis for your great skills of mining and trading in my account, very diligent in her work. All I did was to invest $500 and within 7days she made $6,500 profit for me. Contact Mrs Kimberly Louis via Email: kimberlylouis110@gmail.com WhatsApp: + 1 (860) 556‑3122

Facebook logo
Facebook Feb 26, 2022

Great dealership and friendly staff ! My husband and I purchased a 2020 Lincoln and our sale Representative was David Fraire and we were very pleased with him and everyone we saw there . We live in Carthage N,C and we would recommend anyone to go there ! They went out if their way to help us ! Even the finance person that helped us ! I’m so happy with my car and I would go right back !!! Great Job !! Phillip and Renee Monroe

Google logo
Google Feb 26, 2022

Very smooth purchasing experience. I ordered the vehicle I wanted in the specs I wanted it, everything came together smoothly, a perfect carbuying experience at the dealership. My only negative experience was the building of the actual vehicle, but thats outside factors from Ford, not the dealership itself.

Google logo
Google Feb 24, 2022

DealerRater logo
DealerRater Feb 21, 2022

Exceptional in service and the quality of work. Very professional at all times. Very pleased with the quality of service provided. Would recommend to everyone.

Read at DealerRater

Google logo
Google Feb 19, 2022

Google logo
Google Feb 19, 2022

Google logo
Google Feb 19, 2022

This review is for Mark. I enjoy working with Mark and enjoy having him as my service advisor. When under his watch, he is always aware of what is going on with your vehicle and will keep you informed while your vehicle is in his care. As long as Mark is around, he will be the advisor for me because I know he can be reliable and trusted. Thank you Mark!!

Google logo
Google Feb 17, 2022

Just got my brand new Ford Maverick. Not only am I enthralled with the vehicle itself, every person that I dealt with through the entire process was excellent. Mark Morgan was thorough and reassuring through the process of buying. I look forward to coming back for my husband to get something he will love as well!

Google logo
Google Feb 16, 2022

Google logo
Google Feb 7, 2022

My wife and I had a great experience at Lafayette Ford. We dealt with Jennie Griffin and Tim Price. They both went the extra mile to help us and find exactly what we were looking for. Jennie is very knowledgeable and what a pleasure she was to work with throughout the entire process. I would certainly recommend Lafayette Ford and definitely Jennie!!

Google logo
Google Feb 7, 2022

This was my first Ford purchased at this dealership and my expectations were high as the other dealership has always been top notch. I was surprised as this vehicle purchase was hassle free, friendly and transparent. Jennie was my Sales Rep and she was most helpful in coordinating the details. I left happy with the deal and my new Hybrid Escape! Thanks Jennie for your help!

Google logo
Google Feb 4, 2022

Lafayette is the best ford Dealership around! When I go to get my vehicle service I contact Michelle in the service department she gets the job done!

Google logo
Google Feb 3, 2022

Google logo
Google Feb 2, 2022

Google logo
Google Feb 1, 2022

Love me some Jimmie and Marie. Go see them. I PROMISE they won't disappoint

Google logo
Google Jan 31, 2022

Best Ford dealership in town. Second time they helped me with no eminent sale!

Google logo
Google Jan 31, 2022

We had an amazing experience! Pinto greeted us in the parking lot, he was very attentive but did not hover. Let us test drive a few cars then move our car seats all around to make sure we would fit in a few different configurations. He was not pushy and made us very comfortable. We ended up purchasing a ford explorer and could not be happier!! He also spoke and listened to me and not just my husband which was a breath of fresh air! Thank you so much for a wonderful, easy experience.

Google logo
Google Jan 26, 2022

I had a great experience at Lafayette. I dealt with Kyle, Jeris, Diego and Bobby. My situation was unique with a crazy time crunch due to an accident and they were very accommodating to my needs/budget. Each one of these guys were a hoot to be around, even when I had to bring my kiddos in to sign documents they joked around with them making us feel very comfortable. This dealership was recommended after a not so good experience at another Ford dealership and I’m so thankful they helped make an already stressful situation less stressful, these guys ...

Google logo
Google Jan 25, 2022

Google logo
Google Jan 24, 2022

We recently purchased a F150 from Lafayette Ford in Fayetteville and had the pleasure of working with Jennie Griffin. She was very knowledgeable of the vehicle and the process. The truck had not arrived at the dealership, so she gave us the option of putting down a deposit. We ended up putting a deposit down and when the truck arrived she contacted us right away. We worked through a few details over the phone and the next day we went to the dealership. Jennie was waiting for my wife and I when we arrived. After taking the truck on a ...

Google logo
Google Jan 24, 2022

I drove in from Texas because my Mother needed assistance with selling hey fairly new vehicle after she experienced some medical issues and was unable to drive anymore. I called Ford and they immediately suggested LaFayette. So, I took her car to LaFayette and in less than one hour this dealership offered her an incredible price for her car. Now I know why she has relied on Lafayette Ford of Fayetteville for so many years to purchase her Ford vehicles. The folks there are like family to her. They handled her situation like she was party of their very own ...

Google logo
Google Jan 21, 2022

Google logo
Google Jan 20, 2022

Facebook logo
Facebook Jan 19, 2022

They were friendly and the got the paperwork done promptly. The salesperson down to the finance person done a great job.

Google logo
Google Jan 17, 2022

Google logo
Google Jan 15, 2022

Awesome service, great representation 👍 best place in town for your car needs, no matter what kind of vehicle you have.

Google logo
Google Jan 15, 2022

We had the pleasure of working with Jeris Bradley. He was honest, efficient, and didn’t give you the “run around” like you get at most dealerships. He worked hard to get my mom the deal she could afford. We are very pleased with how smoothly things went. We were in and out under 3 hours (with a trade in) I’m impressed.

Facebook logo
Facebook Jan 14, 2022

I had a wonderful experience when I purchased my truck last weekend, friendly and helpful staff and the best prices around. My salesman Mr. Pinto is a man of integrity that you can trust to work hard to make your experience just as good as mine!

Google logo
Google Jan 14, 2022

No Other Place Will Do! At LaFayette Ford, I always receive a regal service. I was treated like a Princess by David Fraire when I bought my Ford Explorer 2022. No other place can come close to the type of customer service I get from LaFayette Ford; and, that is why I will always say "no other place will do". I recommend my friends and family.

Google logo
Google Jan 13, 2022

DealerRater logo
DealerRater Jan 13, 2022

Just purchased a truck at Lafayette Ford on Saturday and was very pleased with the whole experience! I highly recommend my salesman Mr. Kennith Pinto! He is a man of integrity who will work hard to make sure you have a equally good experience! Check them out if your in the market for a vehicle.

Read at DealerRater

Google logo
Google Jan 12, 2022

So I have been looking for an F-150 for months. I had called dealership after dealership looking to see who would be willing to accommodate me in my search and asking price. On a Saturday morning before the store even opened I received a phone call from Jenni and she had made mention that the truck I was looking for was there on the lot and the dealership would accept my offer. I was thrilled! No games, no gimmicks, no back and forth negotiations to get me into the truck I was looking for. If there is anything I don’...

Facebook logo
Facebook Jan 10, 2022

Custom Ordered a 2022 Bronco Sport, it came in last week and I was very impressed with the attention to detail and the fairly painless buying process once it arrived. Thanks to my salesman Ken Pinto for putting up with my many questions during the 3 month build.

Google logo
Google Jan 10, 2022

Google logo
Google Jan 6, 2022

DealerRater logo
DealerRater Jan 6, 2022

Excellent, professional and informative dealership. Josh was my advisor and he kept me informed of the progress throughout my experience.

Read at DealerRater

Facebook logo
Facebook Jan 6, 2022

The professional service by the sales and finance personnel were first class. Both Adam Fellers and Diego were very helpful throughout the entire process.

DealerRater logo
DealerRater Jan 4, 2022

Very friendly and helpful. Called and explained information regarding other maintenance services for future reference.

Read at DealerRater

Google logo
Google Jan 3, 2022

I want to say that LaFayette Ford, Inc. is a dream come true. Their professionalism, family atmosphere, and quality is top notch. Kyle Sessoms, Mr. Pinto, and Mr. Stacy Smith are the absolute best, along with the finance mgrs. They make car buying experiences the most stress free and they are genuine. They care about their customers and for that I will always be grateful for making the decision to go their for my car shopping needs.

DealerRater logo
DealerRater Jan 1, 2022

I can not explain how happy I am with my purchase from Lafayette Ford. I was kept well informed of my delivery by Jennie, and the purchase was quick .

Read at DealerRater

Google logo
Google Dec 31, 2021

One of the best car buying experiences I have encountered in along time. I highly recommend you working with Lafayette Ford.

DealerRater logo
DealerRater Dec 29, 2021

The service was outstanding. Tge salesperson was very knowledgeable in answering questions about the vehicle. I would recommend my friends to go to Lafayette ford if you want to purchase a vehicle.

Read at DealerRater


Leave Us A Review